tntuner a écrit :Ca m'intéresse de connaitre la suite car c'est peut-être la même chose dans d'autres pays...
Suite et fin (traduction résumée : on s'en tape)
Dear Sir, Madam,
A technician has looked into your open technical service case and has contacted you by e-mail or phone.
We will now go ahead and close this service case.
If you are unhappy with the way your request was treated or you do not agree with the final closure of this case, please reply to this e-mail and let us know what further actions you require from us.
You can also do this by phone at +32 11 920000. Please provide the operator with the exact case-number that can be found in the subject of this e-mail.
We do hope that you are satisfied with the way this case was treated by us and we thank you for your
confidence in our company.